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Utility Department
Deposits
Contact
Utility Department

101 N. Second St.
P.O. Box 908
Guthrie, OK  73044

Ph: (405) 282-0492

Hours
Monday - Friday
8:00 am - 5:00 pm
Closed on designated holidays
The following are the utility deposits and service fees that are required at the time of service:
  • $125 Deposit for Water / Sewer / Garbage Service plus $25.00 Service Fee   
  • $50 Deposit for Garbage Service Only
 
Who to Contact

For billing inquiries or disputes, new service requests, or cancellation of service requests, please contact us. 

To report repair needs (water leaks, sewer problems, and street needs), please contact Municipal Services at (405) 282-8400.

For after-hour service to report main water line breaks or major sewer issues, please call the non-emergency Police Department phone number at (405) 282-3535.

HOW TO CHECK FOR LEAKS

Step 1
First, locate your meter box. It is generally located near the sidewalk in front of your home in a direct line with the main outside faucet. It’s important to make sure the meter box lid is uncovered and visible at all times. A black circular disc on the lid provides the signal to the meter reader with an electronic signal - a ‘radio read.’

Step 2.  Turn all water-using appliances off so that no water is being used. This means turning off all water inside and outside the house including showers, sinks, washing machines, ice makers and any appliance that uses water. If you have an automatic irrigation system, turn off the controller.

Carefully remove the meter box lid by using a tool such as a large screwdriver. Stand back. There are sometimes ‘critters’ inside the box that will be startled when the lid is removed. Give them a chance to get out of the way.

The meter uses a straight-reading dial which is read similar to a car’s odometer. The meter measures by gallon and should reflect the smallest of leaks.
 
If you are not using any water inside or outside the home, the numbers will not be moving. The indicator for a leak is a plus (+) sign near the reading. If you see a plus (+) sign, you may have a leak. 

Step 3.

  • If there is no plus (+) sign present and the meter dial is moving, water is running somewhere in your system. You have a leak – go to step 4.
  • If nothing is moving, make a note of the reading. Wait 10 minutes and check the meter again. If the reading is different, you have a slow leak - go to step 4.
  • If no movement is recorded, you probably don’t have a leak. The meter may not be able to detect leaks in irrigation systems or pools.

Step 4.  To isolate the leak, turn the water off to your house. Your home’s valve is usually located under the outside faucet near the front of the house. With all water turned off in the house, there should be no movement.

Step 5.  If the leak indicator or dial is still moving, water is flowing between the meter and the shut-off valve. That means you could have a leak between the meter and the valve where water enters your home. This is called the ‘service line’.

Consider that movement in your meter can also be caused by things like an automatic pool filler, a leaky irrigation valve, or an evaporative cooler.

toilet tank
Figure 1.
Step 6.  Check your irrigation system. If you have leaks in your irrigation system, they may not be noticeable unless your system is running. Turn your controller on manually and walk your property looking for broken sprinkler heads, missing emitters (which will produce small streams of water) or breaks in irrigation piping or tubing. Check for leaks inside the house including toilets, washing machines, faucets, etc.

Step 7.  To check a toilet for a leak: Add 2 or 3 drops of food coloring to the water in the reservoir or tank (as shown in Figure 1). Wait 15-30 minutes. If the water in the bowl changes colors, the rubber flapper needs to be replaced. In leaky toilets, the flapper valve often needs to be replaced.
 
Congratulate yourself! You’ve just completed a leak-detection investigation.

Resources


City of Guthrie, 101 N. 2nd, Guthrie, OK 73044 | 405-282-2489 | www.cityofguthrie.com
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